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1.8 Based on 366 reviews
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  • Customers like
    • Ease of use 8
    • Great sign up 5
    • That im no longer a customer 5
  • Customers don't like
    • Customer service 37
    • Breech of contract 26
    • Service 14

In Nov. 2014 I signed up for their internet svc & added it to the tv svc. in the past few months every time it rains I lose the internet until the rain stops. Plus starting in April/May this year my whole 15GB's they allow suddenly are all gone before I get my new allotment. From July 1 until July 15 I spent an additional $90 just to stay online. I live in a rural area, no cable here, had to use dial up for over 10 years, wish I still l had... Read more

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On June 12th of 2016 the Seattle area lost some of our local channels because of a dispute between Dish and Tribune Broadcasting. Now, a month and a half later, we still do not have them back. One of the channels is our local Fox 13, which not only has several shows my husband and I watch but also will be the station that gives us access to the NFL Seahawk games. I have written to each party involved. I have read both sides of the conflict... Read more

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We canceled due to not needing it, due to internet services. Dish service for recording was not the best, but other services were fine. However, the final bill showed an overcharge of $20. They refused to adjust when we responded to their 'we'll do almost anything to get you back.' Three people refused! So for $20, they lost a customer permanently! WORST PART...When we took their equipment to UPS to return, the UPS clerk warned us to be sure to... Read more

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Hace un ano, contrate los servicios de dish latino y estoy muy disgustada *** la compania. El servicio al cliente es orible. Creo que deben de darles mejores cursos tecnicos y de communication a sus empleados. Siempre estan confundidos y nunca saben lo que hacen ni lo que dicen. Durante 5 dias me mantuve llamando para resorver un problema de paquetes y todos los dias, diferentes empleados medaba respuestas diferentes. Los empleados se... Read more

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They told me I was a pay in advance customer and refused the 2 day extension. Plus since I would not let them take directly from my account on auto pay because they double charged me the first month. they charged me a additional $15.00 month. I'm canceling my service they also had me pay a 200 dollar deposit they just told me that it will not go towards early cancellation fee I'm writing the attorney general and anyone else who has to deal with... Read more

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My disabled son (48) was able to move into his own apartment on February 23, 2014. Since he has no credit and is on disability I co-signed for him to have dish installed. On December 4, 2014 his apartment burned down and he was displaced. He lost everything. The dish equipment was DESTROYED in that fire. I cannot return the equipment and I want me name to be removed off this account. Equifax informed me of this matter. PLEASE REMOVE this lien... Read more

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We just got it a week ago not even 24 hours it went out 2 times in one day. Got internet 2 days later (phone went out asked the teach if he knew what happened (my mom needs and has medical alert) we have to have a phone tried to ignore what I said. Monday between 1 and 5 but at the time this happened it was Thursday ) please tell me what do you all think of them the responds was the modem was flashing when he seen it daaa it`s soppose to that... Read more

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I've had dish for years and have been pressured into directtv. I thought about changing but I wasn't sure. So my brother finally had directtv installed at his house and was telling me how great it was and how much cheaper it is. So here we are one year later, he has few channels and pays more than me since his discounts ran out. He also has issues with it going out all the time. I only lose signal when it's storming really bad and that would... Read more

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Dish Network Technical Support Review from Mineral, Virginia
1 of 2

I had a tech come and install two more systems and the tech left a huge mess of wires hanging from my wall and ceiling. I couldn't close the door. It was a big mess. I find this unprofessional! When I called to have someone come out to move the mess and fix it, dish wants to charge me to return and fix what should have been done right in the first place. Read more

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Here's won for everybody. You sign up, its a good deal, but then the good deal ends. You start paying the newer higher bill, and then you get Advertising from Dish in my case, after you have been paying the High Price. You call them up and they say, oh that price is only for new customers, not for old customers who have been with us for 4 years, is there not a Loyalty contract for us. It is easier to just switch providers every two years. They... Read more

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