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  • Customers like
    • Ease of use 8
    • Fox programming 5
    • Great sign up 5
  • Customers don't like
    • Customer service 35
    • Breech of contract 26
    • Service 14

I received a call from this company after 9 at night after I had put my three small children to bed. I ask the gentleman who barely spoke English to take me off of the call list and to never call me again. He began to creepily chant "I will call you again, I will call you again, I will call you again." He then preceded to call back three more times from an out of area number. I called the company and complained. We'll see where it goes from... Read more

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I Would like to say that you are the only company,I've ever been with that doesn't make payment exstentions,on my account because I have bad credit, so you constantly turn my service off, even though I just Made a payment on april 24th, so know I can't watch my tv until I make another payment. Add comment

I have been a customer of Dish for about 20 years. They always had the absolute best customer service. Hadn't had a problem in a couple of years. Called today. Was outsourced out of the country. My issue was not resolved. Had the same problem twice in the past and both times problem solved within 2 hours. Told I have to go without service til tomorrow even though I explained I had an 81 yr. old handicapped husband. All good things come... Read more

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I would not use Dish TV again, they did not tell me the truth about pricing and hidden fees, such as $10 per box return fee, you pay the postage for return items they did not tell the truth when I signed up for service they said my rate was one price then after a period of time they increased the rate over 70%. I called and complained but did not get any help only that too bad you signed a contract and we will charge your credit card for a... Read more

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inhave been a dish customer for 9 years, we never upgraded or changed our package during that time. As I had a baby on the way we were looking at ways to cut cost, or initial bil was about 115 with movie channels after taxes and fees. So we dropped the movie channel. I was shocked when I was then charged 97.48 on my next bill, so we called to have our package down graded, I thought to the 69 dollar package, but they told me that was in fact an... Read more

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In short...HORRIBLE CUSTOMER SERVICE!!! Took my money when service wasn't rendered now taking up to 19 days to get the refund. On the scale of 1-10... I give them a BIG ZERO!!!!!! Add comment

We had this awful company for 2 years. On auto pay and never missed a payment. In December our box started acting up and losing signal with no storms in the area. We called to have a tech come out to realign the dish and check the box. They never showed. We called and had Directv put in for $80 less a month and cancelled Dish. We mentioned the tech not showing. They said they didn't feel we needed a service call because we didn't complain when... Read more

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Yesterday I signed up for Dish TV service online. The technician was supposed to show up today for installation but did not come. At the end of the day I called customer to find out what I was going. I was told that they had been trying to contact me yesterday to let me know that the account needed some verification to avoid fraud. After replying questions about cities and streets where I had lived (none of the choices were correct), the rep... Read more

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If I could give zero stars I would. DO NOT GET DISH!!! I signed a 2 year contract with them and called today which is now 2 years later to see what the final day was. They told me I had another 2 years left. I called them a year ago because my equipment wasn't working for the tv and the sales rep said I would get a better deal if I went ahead and got the hopper and would also receive a 15$ a month discount. So I had the cable guy install the new... Read more

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I called to get prices. The person I spoke to was very rude and short with me. I told him i didnt want a credit check run until we decided to go with DISH. He put me on hold without acknowdeling my question and then gave me a sarcastic answer when he came back. He then yelled at me because he said someone was pushing the buttons. I was on my cell but i did not hear any noise. Ive decided to pay the higher amountcand go with Time Warner Cable.... Read more

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