Dish Network Complaints and Reviews

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Dish Network
Main address:
1-888-686-2388, , http://www.dishnetwork.com/customerService/contactus/email/default.aspx
  • 971+16 mobile complaints
  • $230K claimed losses
  • $229 average
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  • Sep 28
  • Internet
  • Deer Park, Washington
  • Terrible Internet Service
  • 16

The service is terrible. This is by far the worst internet service that I have ever seen. The internet is extremely slow. I was testing my download speed and getting 4 mbps with the top package that they offer. Terrible. The pages dont load, when they do they freeze. I had a tech come and take a look at all the connections and everything was good. The tech told me that is they way Dish is,... Read more

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  • Sep 27
  • Television/ Radio
  • California, United States
  • Cancelled Service Billing
  • 13

Loyal customer for over two years. I moved and transferred my service, but they could not install because they could not get a signal at my location. Since I had prepaid, my money was returned to me. The DVR box that I had was discontinued and I was told to recycle it after destroying the data card. Two months later I am being harassed to pay a bill (as if I had service). They also tried... Read more

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  • Sep 27
  • Television/ Radio
  • Signal Loss
  • 9

The last few month we have had signal loss, either full or partial. Seems to me that someone at dishnet is full of doo doo when they claim they have such good service to their customers. It wouldn't be so bad, but it takes 5 minutes or more to acquire the signal then another 10 minutes to down load the guide and when this all gets done, guess what we lose signal again! Maybe they need to hire... Read more

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Alpha Home Systems in Kuna Idaho has bad business practices. They will open accounts in your name and without your knowledge or consent. Buyer beware! They committed fraud and opened an account in my name and without my knowledge, consent, or permission to do so and won't admit their error or try to resolve it. All they care about is making their sales quota. Add comment

     

  • Sep 19
  • Television/ Radio
  • Charlotte, North Carolina
  • Receiver Replacement
  • 1
  • 1
  • 33

I left Time warner for Dish last July 2013. and it was the worst mistake!I have had terrible service with Dish who will replace a third receiver in a little more than a year. Even if you pay for premium channels,you won't get any on demand! Today, I found out that a technician whom I scheduled for service(9-19-2014) was not coming until tomorrow!In other words, they lied to me. I would not... Read more

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  • Sep 17
  • Television/ Radio
  • San Diego, California
  • Cancellation Fees
  • 51

We had Dish for cable and ended up moving before our contract expired. Upon moving, the tech came out to install the satellite and said there was no line of sight. He was unable to place the equipment and advised us we will need to cancel. My husband asked him if we can have the fee waived since we wanted to keep Dish, but due to having no line of sight, we were being forced to terminate. The... Read more

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  • Sep 08
  • Television/ Radio
  • 72

I cancelled my Dish Network service when I moved at the end of July. The representative literally begged me to stay because I was such a highly rated customer of 14 years. They even offered me $40 off my monthly bill for one year if I kept them. I kindly declined. Then, the rep asked me if the new tenants at my old address would want to sign up for dish network - my account would be transferred... Read more

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Same thing to me last year! I was not cancelling but had 2 of the 4 receivers were bad, they shipped me 2 boxes to return UPS & they shipped me 2 used ones. They claimed they never received & charged me $485! The UPS driver even remembered me sending but no proof! I think they are running a scam , maybe they deserve a class action suit! Lesa S Clanin Add comment

     

  • Sep 02
  • Home Phone
  • Centennial, Colorado
  • Phone Service
  • 23

My phone is not working so I called on Sept. 2, 2014 and was told someone would be out the following day (today). No one showed up so I called again today and was told someone would be out on Sept. 9th. That means another week without a phone. I cannot be without a phone for another week. This is the most terrible service I have ever had. Surely there are phone people around. I have a heart... Read more

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