Dish Network Complaints and Reviews

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Dish Network
Main address:
1-888-686-2388, , http://www.dishnetwork.com/customerService/contactus/email/default.aspx
  • 945+12 mobile complaints
  • $220K claimed losses
  • $234 average
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  • 2 days ago
  • Television/ Radio
  • Contract Cancellation Fee
  • 2

I am disabled and have to move to government housing, can't take my box with me, now they tell me I have to pay 380.00 to get out of the contract I didn't know I was in. Plus the Boxes are defective and have to pay to ship them back. Received another one that didn't go with my TV and had to send that one back at my cost to ship. The pre-paid label goes on my bill and I still pay shipping. The... Read more

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I hate this company I mayde a bad choice on getting Dish . I will never recommend it to nobody

  • Jul 16
  • Television/ Radio
  • Cleveland, Ohio
  • Bad Television Service
  • 1
  • 4

They installed this horrible service in the fall. I had frequent "Dish-Network-Outs" during the winter, and when Spring came, no service. I cancelled the account and they charged me $350!!!!!!! I HATE this company, and am telling everybody I know not to sign with these ***-artist bastards. To make matters worse, they told me to send the worthless "high def" receiver back (it's in quotes... Read more

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  • Jul 14
  • BBB - Better Business Bureau
  • Fremont, California
  • Hidden Fee
  • 3

I wasn't told a word about their equipment leasing fee when I ordered the services. The first bill came and shows nearly $19 per months leasing fee. When I contact their customer service, and transfer the phone to a "supervisor". He told me you signed contract, it can't change. I said I didn't sign the contract, my husband signed as a prove of installation is done, he knows nothing about the... Read more

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  • Jul 11
  • Television/ Radio
  • Nashville, Tennessee
  • Service Cancellation
  • 5

Called Dish Network to find out if I could get service in my name. I couldn't, however, my mom allowed the guy to get sevice started through her account. He told us repeatedly that it would be a one time charge using her account. Never did he mention the contract, early cancellation fees, etc. After three months they cancelled due to non-payment, which was understandable. I am on a fixed... Read more

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  • Jul 10
  • Media
  • Dallas, Texas
  • Poor Customer Service
  • 1

I took time out of my day to do the survey. Because of the bad report that I left, a manager calls me back. He was not concerned with my issues neither did he express that he was sorry for my experience. He wasted my time as well. At the end of the call he said, "ok, have a good day" - very abrupt. That was one of the worse experiences I've had with customer service from a manager. I wasn't... Read more

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Please send me a box for your box & other parts ... went to directv better service & no rude employees

When you end your Dish Network contract you have to ship all the components back. Which is fine, but if you are handicap you are still required to find a way to get the stuff off the dish even if it's on top of the home. The instructions say be careful. This is sad a company will not take care of the handicap!

 
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