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  • Customers like
    • Ease of use8
    • Fox programming5
    • Sign up was great3
  • Customers don't like
    • Customer service32
    • Breech of contract25
    • Service11

  • 16 hours ago
  • Television/ Radio
  • Memphis, Tennessee
  • 4

Because you are active duty military, you should take this to Jag, the military frowns upon companies that take advantage of their soldiers they must submit in writing I'm taking it that when you call them it was from a cell phone if it was you have Digital proof that you spoke with Dish Network, you have no control on whether a customer service representative types in the notes that she/him... Read more

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  • Jun 26
  • Television/ Radio
  • Ludington, Michigan
  • Channel Package
  • 11
  • REVIEW RATING 4/5

I am not a happy customer since you took 2 of my local channels away .I am also not happy paying for these channels that you are not letting me enjoy viewing them. So get this issue resolved very soon or you will be losing a lot of your customers by promising channels that your not giving us. You also gave me channel 187 called HMM and then took it away without notice You are the first satellite... Read more

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  • Jun 26
  • Media
  • Casper, Wyoming
  • Satellite Dish And Service
  • 1
  • 1
  • 15
  • REVIEW RATING 4/5

Terminated my service after my contract was over 2 years. Asked for equipment return box. 30 days and didn't yet receive, but I DID RECEIVE a bill for $500+ for unreturned equipment. Called them to tell them I still didn't have equipment return box. They said they'd send, that the bill was removed. I asked if there were ANY other charges with DISH I needed to know about. They said, "No, you have... Read more

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  • Jun 26
  • Television/ Radio
  • Casper, Wyoming
  • 6
  • REVIEW RATING 4/5

After my contract was up, cancelled service. Waited for their return box for 30 days and during that time, received a bill from them for over $500 for "unreturned equipment"! Called and told them they didn't receive their box for return. They said they'd cancel the $500 charge. I asked them if I owed DISH anything else at all. They said no, just send the equipment back when the box arrives. Box... Read more

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  • Jun 25
  • Television/ Radio
  • New York, New York
  • Equipment Return
  • 12
  • REVIEW RATING 3/5

Dish representative assured me that if I added a Joey box it would NOT extend my contract. I ordered one temporarily for a roommate who didn't stay past 3 months. Returned all equipment in the ONE box they charged me $20.00 for and now they claim: 1) ALL equipment was not returned 2) I am obligated to another TWO YEAR contract for having requested that RETURNED box/equipment. I will NEVER do... Read more

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  • Jun 25
  • Television/ Radio
  • Santee, California
  • Bundle Package
  • 10
  • REVIEW RATING 4/5

Dish network is not all they claim they are. First of all, they claim that they don't fluctuate like direct t.v as far as pricing is concerned. That's a lie. I had there bundle package which included: telephone (they said I needed it to increase my upload speed because they don't guarantee that speed and I needed it for work), internet (because I work from home) and I also had cable. I was told... Read more

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  • Jun 24
  • Media
  • Pacific, Missouri
  • Hd Receiver
  • 13
  • REVIEW RATING 3/5

HD went out on receiver had to pay 15 dollars for new receiver and 95 dollars for tech to come out. DO NOT BUY DISH. SCAM also they tried to give me HBO for 3 months but you have to call in and cancel it after 3 months or you will be charged. I had to ask this they were not going to tell me so another hidden cost they try and scam you with. Look out for this company they will get you on all... Read more

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  • Jun 24
  • Television/ Radio
  • Brooklyn, New York
  • Service Transfer
  • 15
  • REVIEW RATING 4/5

I called and requested to transfer service to my new adress that i moved,they billed me upfront $108.00 for instalation !!next day a technique showed up,and he told me that dish can't provide service in this building ,and he left!!!next they i called the office ,and they told me that they have to charge me $260 more for earlie termination fee(even it's not my fault) and plus on this they not... Read more

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  • Jun 23
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Texas, United States
  • Cancellation Policy
  • 16
  • REVIEW RATING 4/5

I had TV and internet service with DISH Network and was extremely dissatisfied with their service. I could rarely access the internet, and even then it was only after rebooting the modem, router and/or computer several. Even after that I would only have a signal for a few minutes at best. A servicemen at one point replaced my router and he did not inform the company of this. I finally terminated... Read more

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  • Jun 20
  • Television/ Radio
  • Memphis, Tennessee
  • Cancellation Policy
  • 39
  • REVIEW RATING 3/5

Hooked up on Friday before last and spent the entire weekend trying to get it to work right. I told the salesman that sold me the contract I do NOT have internet and he continued to tell me all of the things i could do with their service. Did not mention I had to have Internet to do them. Could not get search to work. Was told by one very not helpful cs person I had to have Internet for it to... Read more

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