Dish Network Complaints and Reviews

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Dish Network
Main address:
1-888-686-2388, , http://www.dishnetwork.com/customerService/contactus/email/default.aspx
  • 959+12 mobile complaints
  • $230K claimed losses
  • $232 average
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I called this over a dispute on my bill they were supposed to put me through to a supervisor but instead I could hear other people calling and talking to DISH Network and giving out personal information I could have easily wrote down people's social security numbers pin numbers I called the State Attorney's office and they want me to file a complain are going to investigate Add comment

  • 1 day ago
  • Television/ Radio
  • Awful Customer Service
  • 8

One day I received an email from DISH addressed to "Amanda" (I am not Amanda), regarding her account. This email had some personal information of hers including her address, so I called DISH to tell them that 1. I am not Amanda and do not email me 2. Their mistake gave someones information out. The customer service rep didn't quite understand my issue, kept trying to look me up in the system. I... Read more

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DISH network SUCKS!!! every time it rains it loses signal! I'd rather deal with TIME WARNER!! Add comment

  • Aug 19
  • Television/ Radio
  • Camden, Arkansas
  • New Equipment
  • 14

Original installation included one of my favorite channels. Later the channel was made HD, I asked for it to be reinstalled to my package only to find out my equipment was outdated and I'd have to pay to upgrade it. Mind you, when I leave Dish I'll have to return the new equipment I've had to pay. Though I've been a customer for several years, no offer of an appreciation discount offered. Hurry... Read more

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Turn down the volume during commercials. You are obnoxious. I thought it was illegal.John Add comment

  • Aug 17
  • Media
  • Green Bay, Wisconsin
  • Overcharge
  • 19

PUBLICpublished review 8/17/14 At the start of my service with dish network I was very clearly told my price would be $29.99 for 12 months and $39.99 for the next 12 months. After 11 months I noticed my price increased from $29.99 to $39.99 2 months early than on the 12th month my price went to $68.29 to be exact. There were several other times before this where I was overcharged and they fixed... Read more

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  • Aug 16
  • Television/ Radio
  • Wilmington, Delaware
  • Satellite Dish
  • 17

We called customer service to ask clarification about why our bill doubled (no upgrade in service) within an 18-month period. We expected a small increase, $20-$30 in our bill after the original promotions expired. We were given an indecipherable explanation by the first representative and were transferred to a different representative. The next person had a higher level of authority, we were... Read more

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  • Aug 16
  • Internet
  • Medford, Oregon
  • Media Services
  • 13

First of all for all you guys thinking about switching to dish think about it long and hard. I have had nothing but problems with the phone and Internet. The TV went in fairly quickly. The phone and Internet is a whole different story. The phone and Internet was supposed to be hooked up on a Friday the same week as the TV but there was some sort of error on Dish's part and after nobody showed... Read more

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  • Aug 14
  • Television/ Radio
  • Dvr Installation
  • 1
  • 14

I contacted Dish about getting the latest and newest DVR. I have been a long time customer of Dish maybe 10 years, and have a antiquated DVR which only records one program at a time, two if your watching one of them, the phone line don't work anymore either, but I have been paying the same as new customers who have the newest equipment. When I asked if I could get an upgraded receiver for free,... Read more

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  • Aug 14
  • Internet
  • Internet Service Installation
  • 26

I don't know where to begin. I signed up with dish on 8/12/14. I had the clear impression that I had 30 days to return dish if I wasn't happy. But no! No1 mentions that. Why should they? Who gives you 30 days these days to return something? Right? After the install that took 4 hours, the guy was in a hury because wife kept calling. He pulled out his huge phone and said sign here and here to say... Read more

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