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  • Customers like
    • Ease of use8
    • Fox programming5
    • Sign up was great3
  • Customers don't like
    • Customer service32
    • Breech of contract25
    • Service11

  • Jul 16
  • Television/ Radio
  • Carson City, Nevada
  • Dish Move-In Deal
  • 46
  • REVIEW RATING 4/5

My mother (92) had to be moved from her home to an assisted living facility. She had Dish Network at her home and it needed to be disconnected. I called Dish and explained the situation, but did not have her account number or "code". They told me I would have to send them a copy of my mother's Power of Attorney in order to get the information. This was a reasonable request and I emailed a... Read more

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  • Jul 16
  • Television/ Radio
  • Dayton, Ohio
  • Dish Satellite Tv
  • 1
  • 1
  • 32
  • REVIEW RATING 4/5

I was so happy with my DISH services until this year. I liked the extra channels each month etc. Whenever I called with a technical issue, someone was patient and helpful BUT: I called in January to place my services on hold as I knew we’d be gone for almost 3 months. Although the DISH representative was difficult to understand from her accent she never NEVER mentioned a fee, so I was... Read more

Was this review helpful? 0 1

  • Jul 15
  • Television/ Radio
  • Columbine, Colorado
  • Dish Cinema Ppv
  • 1
  • 1
  • 13
  • REVIEW RATING 3/5

PPV Movie rental policy. Their 24hr POV policy really sucks! I forgot about the rental until I saw the movie title while scanning the PPV channels. Tried to access the mivie but couldn't. Pulled up Dish on my iPhone. Hit Chat and was informed that the 24hr time limit had expired and if I want to view/record the mivie, I have to pay for it again!! I don't think so. I already gave them $4.99 for... Read more

Was this review helpful? 0 1

  • Jul 15
  • Television/ Radio
  • Kansas City, Missouri
  • Dish Network Billing Department
  • 1
  • 1
  • 26
  • REVIEW RATING 4/5

In October 2012 I notified Dish Net Work by phone to advise the company that my partner of 37 years was deceased and I would like to transfer the account into my name. A Dish Network representative confirmed my name as it should appear on the billing statement and asked for my social security number as the last four digits would act as my security code for verification purposes. Beginning in... Read more

Was this review helpful? 0 1

  • Jul 15
  • Television/ Radio
  • Denver, Colorado
  • Dish Network Video On Demand
  • 1
  • 1
  • 23
  • REVIEW RATING 4/5

I ordered the movie chappie, on demand. When I tried to watch it, it told me there was an error and i would not be able to watch it so I called customer support. The women who answered was not only rude, but she did not seem to know what the problem was at all. I tried to explain saying, "I pressed menu, went to on demand, and rented the movie" She told me to access paper view I had to go to... Read more

Was this review helpful? 0 1

Everytime I call an old lady is on the line just talking and doesn't listen. I pay through router and I don't know my account number and they won't accept my call..I got a security number and the lady doesn't listen.. Is she the only operater. Add comment

  • Jul 12
  • Media
  • Minden, Louisiana
  • Dish Bundle
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

Dish Network overbilled me several months in a row. It took several hours each month to correct the problems. After the 3rd or 4th month, I gave up and canceled my account. Now they have turned me over for collections and have ruined my credit. I have filed a complaint with the FCC, Louisiana Attorney Generals office and will file on with the FTC as well. If you have had problems with Dish... Read more

Was this review helpful? 0 1

Canceled my Dish TV Service and i called them to set up payments for fees owed and 7 days later they collected $240 from my wife's credit card without notifying us by phone or mail they just charged it. I am sure that is credit card fraud.NOTE TO ALL ! DO NOT DO BUSINESS WITH THESE CRIMINALS Add comment

I called to get service and then cancelled . Ive been trying to reach someone for my full reimbursement and everytime someone answers they dont know what im talking about. Its impossible to get any help. All I want is my money back. Add comment

  • Jul 10
  • Television/ Radio
  • West Palm Beach, Florida
  • Dish Network Tv Package
  • 1
  • 1
  • 8
  • REVIEW RATING 4/5

For a least the last six months I have had trouble with channels disappearing from my Dish Network which I have through Hotwire. I have addressed this problem so many times and it still happens. I have asked to talk to a supervisor for the last 3 days, but the tech tells me they're always on another line. So far they have not called me back and I am still missing 4 channels. I need to talk... Read more

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