Dish Network has recently dropped 15 HD channels provided by Voom HD Networks. Many, many subscribers of Dish HD, signed up for a 2-year contract only because of the recently dropped channels. These channels were part of 1 of 3 packages, each with different pricing.

Dish subscribers who are now furious because of this, are realizing that their contracts will not be done with for a while and if they want to drop Dish because they no longer provide the channels they signed up for, they'll have a nice early cancellation fee of $200+.

Beware of Dish Network and their manipulative marketing, lack of care for their customers, and faulty HD receivers.


  Comments (6)
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1. Written by joe, on 30-08-2008 05:43

BRING VOOM BACK BRING KUNGFU CHANNEL BACK THIS IS F UP BIG TIME

2. Written by Santos, on 02-08-2008 11:07

Now they dropped GOLTV. I am dropping them in return. Ha! And I am not going to pay the termination penalty. If they want to send my acct. to a collection agency, then be it. My credit is so outstanding that a $200 charge against me would not put adent in it.

3. Written by fond du lac badger fan, on 29-05-2008 19:49

Signed up for the HD package on 5/5 because it included Big Ten. After installation on 5/16 it was not present. The short version - spend another 40/month to the lying B****** to get what was advertised. This is not over.

4. Written by marqui_18, on 20-05-2008 18:55

I had subscribed to DISH HD with them telling me that I would be getting my locals in HD; that was only if I kept my rabbit ears, which is impossible to get them. Also, at the time last year, they had NFL Network and Big Ten Network on my base package in HD, which they pulled from me. I was told I would have VOOM Network, which they've now pulled. They locked me into a 24 month deal to get HD and now there are less channels. I found today that they put me in an HD Ultimate package which is $20. I found that online I could downgrade to the $10 HD Reg. package...so that's how I'm voting with my money to get out of whatever I can without getting creamed with penalties.

5. Written by oisanteria, on 17-05-2008 13:47

The problem is that it's under my Mother's name, and she pays with checks. I'll be moving out soon so I'd like to deal with this before I leave. 

The other problem is that I spoke to "executive resolution" for about an hour, and got nothing out of it besides an offer of the next tier (HD Ultimate) for 1 month free...if that isn't a slap in the face, I don't know what is. 

I'm waiting on a reply from a lawyer's group that deals with class-action suits, and I've also contacted ConsumerReports, BBB, FCC, and I forgot who else.

6. Written by dxg_, on 17-05-2008 01:49

Well, they are in breach of contract for falsely advertising 22 additional HD channels, when in fact they added 22 and removed 15 (Voom HD channels) for a net gain of 7 HD channels. Additionally, some of those channels are regional (maybe 4), so you are only really getting 5 additional channels. Furthermore, the new HD channels are not truly HD when compared to the Voom channels, which were 100% 1080i 100% of the time. These new channels are mostly stretch-o-vision (SD up-converted and stretched to appear HD (to a monkey?)). These are two reasons you don't owe them another penny. Ask to speak to a supervisor. If all else fails, cancel your credit card that they have on file by losing it or accidentally cutting it in half ;)

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