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Technician replaced receiver box that had quit working, I mailed back within two weeks the faulty box. Kept the tracking number for two months, did not hear anything from Dish Network, and then the 3rd month, they put a 100$ no return fee on my bill...called several...
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3.4
I liked
  • Service channel selection
I didn't like
  • Customer service billing mishaps and confusion of accounts
#1147551
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very slow and that's an understatement really not worth having don't they wont do anything but try to sell you more internet deals its like having dialup but worst they brush you off their rude they tell you must buy better internet just so they can sell something for...
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1.0
#1147423
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Dish Network put up a satellite in a location where I was only receiving 57 - 63% of satellite service for over two and a half years and I was always making my payments. Now after further investigation I found out that dish company should have told me that they cannot...
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#1146189
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Dish Network - Poor service and overcharging

Dish Network
#1146681
We had dish reinstalled after 3 month and never got service promised for 3 months then had a bill over 400 dollers. We now after paying it are told we owe another 300 i told my wife to cancel it and return the box . i am willing to go to court and sue them at this point vary upset worst company on yhe market and lies about everything
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Dish Network - Rude and costly

Dish Network
#1145912
2.1
Details
Service representative was rude and dropping is costly to the customer. They will make you regret ever using the service. Stop auto pay or you will never see a refund. I really hope this helps someone.
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Advertised vs Delivered
Discounts and Special Offers
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Product or Service Quality
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Warranty

Dish Network - Needed help with my remote

Dish Network
#1145308
3.1
Details
All I wanted was help with what to push on my remote, cause we are new to Dish and all that guy wanted was to sell me a help package. Wouldn't let me talk to a supervisor!!!! He told me they would tell me what he was, I would have to pay 99 bucks for someone to help me. I wish now I wouldn't have left Direct TV
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Advertised vs Delivered
Billing Practices
Coverage Area
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Exchange, Refund and Cancellation Policy
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Style and Design
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Dish Network - No CBS

Dish Network
#1136256
So i pay 150 a month and i can not watch the cowboys on Thanksgiving day. I will be changing networks in the morning.
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I canceled my service and was told I could now get the service for a better price. I asked that they take the dish off my roof and was told they would charge me $50 and just drop it on the ground. The receivers etc... I will have to box up and send to them. RIDICULOUS...
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#1144420
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We canceled service with a 85 credit due to us. At that time , we were told we would receive back a credit with 30 days of returning equipment, which we did after waiting 2 weeks for boxes. It's now going on 4 to 5 months and still no credit back to us. Just spoke to...
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1.0
#1144419
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Scheduled installation then rescheduled for a month later told no fees would come out of my account. Also told me they did not have a tv/ internet package I could get would have to call Hughes. Fees came out charged NSF by them. Cancelled service and 6 days later they...
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#1142519
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I was a new customer, but found out they did not have CBS so I was going to cancel my service. They offered me a $100 credit to stay on the installation list, but make it Dec. 31st. I agreed, but now saw in the paper that the have agreed to a new contract. I called to...
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Anonymous
Ricktaylornva57

It seems that Dish also likes to punish people that have got sick or had bad luck. It seems that if your "credit score" isn't what they think it should be, they want you to gi...

1.0
I didn't like
  • Poor cust service
  • Poor customer service
#1136876
Reply to reviews
Bottom line: I pay Dish over $100 per month that to make it happen - to do what it takes to get the channels I've paid them for. DISH FAILED to reach an agreement with CBS. Because I pay Dish, not CBS, it is Dish who has the contractual obligation to get me CBS shows....
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Anonymous
Jeanie

Shoot ill never call these people agian . All i got was a headache .

Anonymous
Boogey Man

Dish had no contractual obligation to bring you any specific channel. Per your contract. Same as any provider. It is listed in bold, underlined, has stars around it, in slight...

2.2
#1136216
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I love my CBS all my NCIS shows and Bull are on that channel I love being able to record several shows at a time, this is why we have Dish but right now I'm looking into other networks so I can get CBS. We never receive anything in the mail concerning the removal of...
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#1136201
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Do you value your time and local channels? If you do, do yourself a favor and go with another service. We wish we had!! As expressed by other dissatisfied customers,they are always" disputing" with a station. I called the station and they advised that dish was refusing...
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Anonymous
BoogeyMan

CBS has not asked for the same rate. CBS has asked for a 50% increase.

2.7
#1136041
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