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I added a box in my daughters room at Christmas time for the tv she got for Christmas. No one ever said adding the box would put me in a new 2 year contract. The customer service rep nor the installer mentioned it. I called in January with no luck getting it reversed....
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2.5
#1116773
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Payment was one day past due, they turned off service. My payment had been set up by me to be paid by my bank on the due date. The bank did not do it as scheduled. For some reason there is no Grace period and then I was told I have a Pay In Advance account which I have...
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1.0
I didn't like
  • Payment
  • Equipment
  • Dishonesty regarding account
#1114629
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Been ongoing for over a year now..dvr doesnt work properly,some shows record, some half record, some record all black. Remote doesnt work...5 calls to get replacement but unsure when to expect it as rep flat out lied 4 times. Cannot wait for contract to be up. Spoke to...
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Anonymous
Satellitefan

There is no such thing as an “upgrade warranty plan”.

1.0
#1110273
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Dish Network - The worst la soñar se va y dura rato para volver

Dish Network
#1115006
1.7
Details
Lo peor y mas desagradable con dish latino y dish network apenas 10 dias. Con esta progamocion la señal es muy mala no sirve la hoy hable con ellos para cancellar y me salen con que no puedo cancellar sin pagar la cuota de early cancelletion fee cual es ridiculo que no tenga derechos los clientes para ellos no existe un cliente satisfecho .
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Show
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy

Dish Network - I am very disapointed with the shows that are on at 9:00 pm.

Dish Network
#1107227
3.1
Details
All the shows, like the virgenion and Dr Quinn are off! I dont like the shows that are on now!
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Dish Network - Dish people are liars!!!!!

Dish Network
#1106211
1.0
Details
Lied to me, told me that the Hopper3 would not work in Arizona. Causing me to have two accounts and paying for both all year for two years. Do not,I repeat do not believe a word they say. Nothing but lies.
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Advertised vs Delivered
Billing Practices
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Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Website

Dish Network - Bad customer service

Dish Network
#1083643
2.4
Details
8/4/2017 Tried to make a payment, rep lady refused to help me till i gave her a credit card to purchase her $99 offer! I said NO many times finally hung up tried to call back but they kept hanging up on me!!
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Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I closed my 20-year account with Dish after repeated software problems with my Hopper and the App, horrible customer service, excessive increases in subscription fees, and them taking liberties with my bank account. When I had problems with my Hopper, they would not...
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1.0
I liked
  • Channels we got on tv
  • Ending services
I didn't like
  • Being misinformed repeatedly
  • Deceptive price advertising
  • Frequently blacking out channels
#1108946
Reply to reviews
We own a business & have 3 receivers. They misspelled my wife's name on one acct, so we're paying for 2 accounts & they tell me they can't (or won't) change 1 receiver over. They will NOT make any attempt to rectify the situation & the prices keep going up. I have...
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1.3
I didn't like
  • Being lied to and ripped off
#1108559
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I live in SW Florida and after Irma passed through I waited several weeks then called and they still can not fix problems. Comcast working, neighbors with direct tv working. Waited two weeks for service tech. Kept rescheduled day after appointment, worst customer...
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#1107233
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Called Go Dish to check on rates and compare to my existing provider. Spoke to a very nice CCR, Evie, who assured me that she was just going over price schedule as she knew I only wanted to price shop. Evie told me they needed to check my credit and see if they could...
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Anonymous
Tim

Contact the fcc.

1.0
I didn't like
  • Fact that you have to pay money to get a proposal
  • That they constantly lie to the customer
#1106041
Reply to reviews
I switched to Dish in February and have not had a full week of good service since I started. every time it rains, my service goes out or breaks up. each time I ask them to fix it, they try to sell me something to fix it. I told them I paid for service that works, and...
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1.0
I didn't like
  • Customer service and poor tv delivery
#1103105
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My social security number has been used TWICE under two different names to set up a Dish Network account. I have spoke to the fraud department and emailed the CEO and they do nothing except require the victim to submit all this documentation while your credit score is...
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#1095520
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Be careful when you order Dish. Dish outsources sales to a group called Infinity Sales Group they lie to the point of being criminal. First they say they are giving us deferred month billing, (not) then they say they will waive the install fee, (nope) then they say...
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Anonymous
Infinity Sales Group

Thank you for telling us about your experience. We apologize for any inconvenience you have experienced.Please contact us at (866) 659 3474 option 1 so we may resolve this ma...

2.0
I didn't like
  • Deceptive price advertising
  • People of the company that lies for the mighty dollar
  • Are dishonest
#1093867
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