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1.7 Based on 482 reviews
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  • Customers like
    • Ease of use 8
    • Great sign up 5
    • That im no longer a customer 5
  • Customers don't like
    • Customer service 37
    • Breech of contract 26
    • Service 14

Hopper/Joey crashes and the black screen of death appears. The system attempts to reset and the picture returns for a short period of time. The system then crashes again and the cycle is repeated. There does not appear to be any defined timeframe for the issue to repeat. Last night the black screen of death was up for approximately 45 minutes before it reset and then crashed again in 2 minutes. I was told that we have an electrical issue in our... Read more

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I finally got my issues resolved. I corresponded via email with Dish and got nowhere for months, but after posting here out of the blue my promotional debit card arrived in the mail. I then followed up with a call to customer service. The rep was very helpful. The sign-up promo also included free Netflix for 1 year. Since I already had Netflix I was told by the original sales rep that I would receive a code about a month after signing up... Read more

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Shame on you Dish Network. I wanted to order for my 83 y/o mother the "Elite" package. Mother was given 6 months to live in August of 2014, so to have her commit to a two year contract is getting us to pay the penalty of a $20 per month for each month that was not fulfilled. Enough as it is to worry about funeral cost or expensive nursing homes, I still have to deal with the dish cancellation penalty fee. Besides refusing to allow me to speak... Read more

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I had a happy relationship with Dish, i was transferred out of state, I was not allowed to have a dish at our new home, I suspended my account for 9 months at only $5 per month. After 8 months was charged almost $500!!!

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This service is at 1770 Green Ridge dr., Happy Jack, AZ 86024 We live at this address for the summer. I Called Dish and talked to them about tv & the internet. I told the person (Ryan Holden) That we only live up there from May to Oct every year. So I need my services off when we are not there. He said no problem! Ryan Holden direct # 208-416- 4310. I kept calling him and he would never call me back. So I finally blocked my number and he... Read more

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Took double payment out ,contacted them made complaints ,then they said 7 days for refund, 10 days nothing,contacted BBB AND Consumer, nothing ,they sent me to one person to another, nothing was solved,my bank is a minus now , i'm a elderly person with soc sec benefit ,they don't care about older people ,try to get a little enjoyment and nothing,i don't know what next to do.my next soc sec check is 3 rd week of the month and they dare send me a... Read more

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Been fighting for a refund for a month , I've been told it was refunded to my account which was the wrong account, then they cut me a check and it was on my it's way everything they say is a lie. Now they're saying they refunded it to my cking acct. again I don't know what to believe, they'll say anything to get you off the phone. Don't trust this company. Supposedly right now they r having technical difficulties and was told to call back... Read more

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They talked my my 80 year old mom to sign up and tricked her into thinking she was locked in for the same price for two years. I dont understand how they let a third party to trick customers and then say oh well it wasn't us. I cant wait until this night mare is over I will never let anyone in my family use this service and I will let all my friends on all my social media to be aware of the short comings that Dish has. As like this review it... Read more

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DO NOT SIGN UP WITH THIS COMPANY!!! The lie, and cheat. They promised a $100 gift card 3 months ago that we were told today we will nevet get. And this came from "MARCIE" who works for the president of the company. Everything with these guys is a fight. Do not sign with them. Go ANYWHERE else!!!!- they are horrible people.

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First location, dish could not get a signal. Second location the installer never showed up. What a waste!!!

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