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1.8 Based on 437 reviews
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  • Customers like
    • Ease of use 8
    • Great sign up 5
    • That im no longer a customer 5
  • Customers don't like
    • Customer service 37
    • Breech of contract 26
    • Service 14

I received wrong info from the get go. and don't want to give out the 100 visa gift card and just do a credit and reception from sat is terrible called in several times and not even one person told me some one would come out to look at it they wanted me to get talked to on the phone and walk me though so things to try and it sometimes worked but still kept getting error messages every now and again so I called to cancel service and want to hit... Read more

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My whole experience was horrible from the day I set my account they over change me for and extra box, installation didn't work and even when they have a service agreement police 1. LIMITED WARRANTY. DNSLLC hereby warrants to Customer that the Services shall be free from defects in workmanship for a period of sixty (60) days following the Service Date. In the event that Customer (i) notifies DNSLLC of a defect in workmanship in the Services... Read more

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DISH NETWORK IS THE WORST SERVICE I HAVE EVER HAD. WHO EVER SEES THIS RUN AWAY. DO NOT PLEASE DONT GO TO THIS COMPANY. THEY WILL RIP YOU OFF. THEY WILL CUT YOUR SERVICE OFF BEFORE TIME. THEY WILL CHANGE THE PRICE ON YOU AND ADD STUFF AND *** CHANNELS WITH OUT YOUR CONSENT. I WILL NEVER DEAL WITH THEM AGAIN . I WOULD RATHER WATCH THE WALL THAN DEAL WITH THEM. THEY WILL REALLY MESS YOU OVER WHEN YOU ARE A SENIOR . SO WATCH OUT IF YOURE ELDER... Read more

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Dish improperly installed my system. Two breakdowns in three weeks. Each time zi was told it would take a week to get a technician on site. Dish is actively advertising for new customers while they cannot properly take care of existing customers!

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I left dish less than 30 days ago ago because they didn't have FOX. I got direct tv. I cannot stand there user face. I got a post card from dish a week ago saying they have FOX back. This was on 9-10-16. So I called up to change back to them and they told me the bye out promotion ended in August. They would not pay my cancellation fee due to a few weeks. I was a dish customer for 10 years. Now I will be a direct tv customer for 10 years. This is... Read more

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Worst service ever. No service technicians and no customer service support. Don't get tied into this group ever!

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Worst company I have ever done business with. Customer service is the worst. Dish promise me a two-year contract at a set price. My current bill is indicating after six months the price will change. Customer service representative said I signed a contract. When the Technician installed the equipment he asked me to sign his phone indicating the service is done. I had no ideal I was signing a contract that was different than what Dish promised me... Read more

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I have dish. Called to add 3 tvs, not under contract. And was told I would get 3 joeys and would have to be put under another 2 year contract. I was ok with that and said if I renew my contract can I upgrade to the hopper 3? She said yes it would cost $200 but they would waive $100. when we accidentally get disconnected I call back and get someone that says the upgrade will cost $150! Talked to a retention specialist who was no better they... Read more

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I had to cancel my account temporarily since I sold my house. They turned off my internet a week before scheduled & said they wouldn't be able to turn it back on. I requested a refund for those days I was without service. They said they couldn't refund until after the cancellation date. So I called back after the cancellation date & they said my account is closed & they have no records so they cannot issue me a refund on a canceled account! I... Read more

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My whole experience with Dish bill paying over a 2 year contract and more; has been a constant battle with phony bill charges and accounting errors. It seems every 2 months there is some weird charge that comes out of no where that has nothing to do with your service or contract, they are just trying every way you can think of to make you pay more than the agreement. And its everywhere. The neighbor across the street, people you ship the... Read more

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