I made a two year agreement on the phone with dish and I was told they guarantee the rate would not change. When the technician came out and installed the equipment, he asked me to sign on his phone that the equipment installation was complete.
Later I found out that when I signed the technician’s phone I was signing a contract showing the rate would go up in six months. Obviously I could not tell I was signing a contract and the technician did not indicate that.
I tried to call Dish’s customer service and during our conversation they hung up on me. Once I get out of this contract, I will never use Dish again.
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Dish Network. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Dish Network.
Check out the best and the worst companies in Telecommunications category for more informed decision or compare Dish Network to other companies on our site.