Last year I contacted Dish to set up an account that would cost a certain amount of money. After some negotiations a price was specified and the services were outlined.
I was assured that this would be the price for 2 years. I asked several times to make sure that this was a fixed price so that I could fit it in my budget. I was given a verbal yes and that the price would stay the same. A year later they say that the price has gone up.
I asked how come and they said the price always goes up the 2nd year and this is the new price. I stated that I was told that the price would not change over the course of two years. They continue to insist that a verbal agreement was made.
I assist that is true and my verbal agreement I got was not what they are now telling me.
I am in the position now of finding another company to provide services that will stay to their word. Any out there?
Product or Service Mentioned: Dish Network Account.
Monetary Loss: $60.