A friend of mine, 73 year old woman went into hospital and never went home again. I tried to help her by cancelling Dish and tried to make arrangements to pick up her equipment and I was told I can't sell it as it is out of date and obsolete.
I told them I want to meet at her house to pick it up as she never came home from the hospital. They told me I could pay to ship it back, I told them I would drop off the equipment at an "authorized Dish retailer. I did, and then I called a tech that had worked on her home equipment and told him where I dropped it off.
Now they are calling my number to say I owe several hundred $$$ GET REAL DISH. GROW UP , you are not as desirable as you think and you are just p o'd because I was smart enough to cancel your access to her bank account BEFORE you could suck more out.$85.00 per month to watch television that would cut off EVERYTIME it rained or a storm blew through is asinine.
Product or Service Mentioned: Dish Network Account.
Reason of review: ALL OF THE ABOVE.
Preferred solution: LEAVE US THE *** ALONE and add an option to cancel service via web and phone.
I didn't like: Being lied to, Service provided, Bad debt collection.