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Had service for almost a year. I had the hopper and the Joey.

Went with that package so I could record my shows, they didn't tell me that a known problem with their service is that the boxes end up not recording your shows more than they record them. Been trying to cancel but they say my contract is valid, but if I let a tech come and the tech can't fix the problem they will let me cancel free and clear. We'll 3 boxes later and 2 tech visits I still can't record tv and they still want to charge me to cancel. Have a direct extension to the woman that said she would cancel it for us, been leaving her messages for a week and she still has not called me back.

Horrible service. Pick any other company besides dish network.

Product or Service Mentioned: Dish Network Tv Package.

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Conroe, Texas, United States #796800


Our engineers are looking into this issue and we appreciate your patience as we continue to see what we can do.

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