I will start with the install. First of all, the guy that came to my house was totally unprofessional.
Five minutes of being in my house and he called his "lying ***" wife. After the phone call was over he explained that his wife cheated on him, he beat the guy up and now has a restraining order (YES!! Just who I want in my house) Then asked about my maritial status and more about myself ( because clearly I want to date you) and then he went on and bragged about how much he made installing these dishes blah, blah ,blah. Whatever I can deal with some skeezy guy and just roll my eyes but after my first night of TV viewing I was thinking wow this stinks!!
Reception was very spotty at best and the channels I assumed would come with (basic cable) did not so I call dish and was like hey I had this installed yesterday but I just want to cancel. The guy said I could not because I signed a 2 year contract. I asked about the 30 day trail period that was advertised on TV and he said they never offered that. Uhhh I am pretty much sure I have seen that commercial a million times but he said I must have been mistaken.
At this point i am annoyed so I am like " I am not paying for service that I can't watch!" He told me " you have satelite TV mam, what did you expect?" Now I am just mad and asked be transfered to his manager. After 30 mintues the manger comes on the phone and tells me that it is my choice if I want to cancel but there is a $420 fee to do so. Whaaaat? I have had this service less then 48 hours.
So I just have him lower my package to the lowest possible and call it day.
I was so frustrated, I was shaking! So now I am stuck with shabby reception, a DVR that manages to record random things I never asked it but always misses my shows, and a bill that increases just for the fun of it.
Product or Service Mentioned: Dish Network Tv Package.