I called The dish at least three times to make sure they would not debit my account $262.00 for cancellation fees as I was going to restart my service on July 22nd and that was the date they wanted to take out the cancellation fee. Of course I called and said I would pay them the $196.00 I owed on the 22nd as that is the date I got paid and the date they wanted to take out the cancellation fees.
They said yes they would notate the account and nothing would be taken out as long as I paid them on the 22nd. So I get up on the 22nd call them up in the morning to make a payment and they had already debited the account. They are dishonest and now I must wait to be refunded the $70.00 they owe me. The customer service is dishonest and horrible.
Why say one thing and do another. As soon as my contract is up, I am disconnecting them permanently.
The Dish is not worth the hassle or the money, they will debit you even if you have talked to them and made arrangements. How do they get away with this.
Product or Service Mentioned: Dish Network Account.