I signed up for dish in response to a mailer: 55 channels for 19/mo. I told them I only watch the news and Netflix.
After the installation, I called the installer back because the picture was blurry and only covered 3/4 of my screen. He said I only had SD. Big surprise. That night I spent an hour trying to figure out why my Roku and Amazon fire would not work.
After calling dish, I was told I need to spend $200 for a different receiver. I told them I wanted to cancel. After I protested, they offered to credit $25 toward the price. Then they offered to give it to me for free.
I kept saying I want to cancel because their behavior is unacceptable. They said I owed $480 for early termination....after 48 hours of totally unacceptable service. I have called repeatedly and spoken to highly trained robotic-sounding young women repeating the same sentences over and over.
I cancelled my credit card so they would not be able to extract this outrageous fee for their bait and switch scam. I am now a committed cord cutter and hope dish goes bankrupt, matching their ethical business practices.
This reviewer shared experience about not as described and wants this business to "no charge for early termination" as the author lost $480. The author is overall dissatisfied with Dish Network. The most disappointing about dish network installation from Dish Network was bait and switch practice Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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