Got Dish Network installed in Oct of 09 in our apt in Wilkes Barre. The price was right, and they were able to install immediately. Everything was absolutely wonderful for the first year.
Fast forward almost a year to the day of our initial install. On Oct 1, 2010, Dish Network dropped the MSG networks. See, the problem with that, is that it's pretty much the only *** channel I watch. After speaking with people on the phone, and several of their online support personnel, I realized that not only would I never get a straight answer about the situation, but they were indeed just copy and pasting the same thing, or reading from the same notes over and over. They offer free NHL Center Ice for the month of Oct, but all the Rangers games were blacked out, since where I live is considered local market for the Rangers. I was assured by someone at Dish that if I PURCHASED the Center Ice package for almost 200 bucks that the games wouldn't be blacked out. Yeah. Right.
On Dec 1, we moved about 15 miles from our apartment. I called Dish Network to have a dish installed on our home, and was told it would cost $100 dollars. Now, they want $165 to terminate our contract. I'm not happy. Might as well spend the extra $65 and get rid of them. At this point I put our account on pause, so we aren't racking up major debt to these crooked crooked people.
So, I find out the the idiots at Directv want 400 dollars to drop off a couple of receivers (there's already a dish on the house for them), the the people at Comcast can't seem to find our house. I get back online with Dish Network. I find out that the first *** I spoke with about putting our account on hold never did it. The next genius I speak with tells me that it's on hold now. (Still not sure if it is or not) I remind them that not only do I pay extra money every month for a 'service plan', but they have commercials on TV that say 'Moving is free and easy with Dish Network'. The service plan has no effect on moving. The free and easy moving is only for qualified accounts. Ok... what do I have to do to get qualified? Oh... it's a random rotation. You'll just have to wait and check back.
Ok... fine... you win... I'll pay the 100 bucks to get my dish hooked up. Wait... what? Yeah, they won't come install unless I pay them what little is on the account. I explain that I'll be happy to pay the account in full, once our televisions are hooked up and working. They tell me sorry, unless I pay them, they won't even think about installing.
A bunch of crooks. Nothing but a headache for the last 3 months. I swear, their customer service is JUST as bad as the morons over at Directv.