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I only had my DISH Service for two weeks and the remote controller stopped working.They said that this happens sometimes and said they could send me a new ones but would take about 5 day.

I told them that I needed a new controller that weekend for all the racing programs I was to record. They said they could overnight it and said it would be free. The next bill had a $20 extra charge for the overnight. They would not remove the charge.

They said that they could *** $10 dollars, but I wanted them to *** the whole $20.Poor customer service is the bottom line.

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Anonymous
#300884

Hello!My name is Dan Busa with DISH Network Customer Support.

I certainly understand the frustration this is causing, and would be happy to look into this for you.Please E-mail me at: Daniel.Busa@DISHNetwork.com

I look forward to hearing from you!

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