Product: Dish Network Customer Care Clear all filters (114 of 114 reviews match)
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I have had an incredibly difficult time getting assistance with my service request. There is a problem with my dish-on-demand. It says my receiver is not connected to broadband internet-server connection failure. I have never had this problem before. The wait time when...
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Dish Network Customer Care
#1281198
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Dish Network - Service sucks

Have never been blown off by a company that prides theirself on customer service. That is *** and not the first or second time. Direct may be the same, but readyto take my chances, what a waste of me and my families time. I guess we are just a number like you treat us. Very dissappointed and let down, glad my morals and work ethic are better than yours!!!
2.1
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Dish Network Customer Care
#1231168
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Dish customer 8255909657586264 I have been a customer in good faith for over four years without missing a bill payment. I called today to close my account due to us moving. CS rep Mark when informed that I wanted to close my account and not use Dish at the new address...
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Anonymous
Boogey Man

Your final bill will be for services through to the disconnection. You can choose not to pay, which is your right, however it is also their right to report you to collections....

Anonymous
Anonymous

When you cancel services, then it's canceled immediately, you get credited back the service that you didn't use, sometimes if you're reinstated after being shut off you have t...

1.0
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Dish Network Customer Care
I didn't like
  • Dvr recording options and sports channels availibility
#1227225
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Dish Network - Dumdasses

Waited from 8:00 To 12:00, they called and updated the time three times. It’s now 12.15 know more calls and they didn’t show up. They can send boxes for there *** not calling and talking to towel heads again. 208.432.2709
1.0
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Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
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Dish Network Customer Care
#1219435
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Saturday, 24 March 2018: Called to cancel my Dish Network account on the contract's last day. Butter wouldn't melt in the mouth of the rep, as she recounted for 20 minutes how stupid I was to cancel. I cancelled anyway and she turned absolutely evil! Now, I am being...
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Anonymous
Boogey Man

You own the antenna, so they do not offer to remove it at no cost.The return fees are listed in your service agreement. You had the opportunity to read it before signing up at...

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Dish Network Customer Care
#1218001
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We tried to switch from Direct TV.Spent at least 3 days, 6 hrs total. Got nowhere. We were switched from one person to another - Phillipines, Denver, and other places. Had to give the same info over and over since no one seemed to save info from out last conversation....
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Dish Network Customer Care
#1212972
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Contacted dish network a couple nights ago about a past due bill that belong to my niece. She’s on a fixed income and when she hooked up dish again to get back a refund of $440 for early termination, which was unauthorized. She had been in abusive relationship and had...
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Anonymous
Anonymous

You could always put the account on pause and it would cost $5 a month so you can catch up bills

Anonymous
Boogey Man

This is outlined very clearly in the contract mutually signed by an adult(your niece). She needs to take accountability for her actions(signing the contract).Oh, the payment w...

2.3
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Dish Network Customer Care
I didn't like
  • Not willing to work with customers
#1211053
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Another thing that I found out about Dish Network. The satellite that they send the signal to US customers is in a geocentric orbit above the equator not over the US. That means that the signal has to travel further and will encounter more interference. Their...
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Anonymous
Boogey Man

It’s funny that you write them from a point of view of a tech geek. I say that, because if you were of any importance, you’d know Vivek Khemka is one of the best. Go ahead and...

1.0
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Dish Network Customer Care
#1209991
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My 84 year old mother insisted she wanted dish tv because she had them where she lived before so I helped her sign up.We set it up on Thursday evening for Saturday afternoon. They promised to install her service Saturday between 1-5 and I re-arranged everything to be...
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1.3
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Dish Network Customer Care
I didn't like
  • Did not keep their appointment
#1207479
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I,ve been a customer for years and always paid my bill on time to the last penny for which is over 150.00 a month so needless to say im a great customer so you think i would be titled to some free upgrades but nope and so you know i have good credit but nevertheless i...
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Anonymous
Anonymous

That's like saying after owning a car for so many years you would be entitled to another free car after a few years

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Dish Network Customer Care
#1206256
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