Manufacturer: Dish Network Category: Customer Care Clear all filters (90 of 90 reviews match)
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My social security number has been used TWICE under two different names to set up a Dish Network account. I have spoke to the fraud department and emailed the CEO and they do nothing except require the victim to submit all this documentation while your credit score is...
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Dish Network Customer Care
#1095520
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called back again.I got on the phone w/ Patrick McCormick. First, I could easily understand and hear him. ( I wear a hearing aid). one half hour later he had cleared up both of my problems (inclluding setting up my new remote). After the last few mishaps with Dish I...
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h.kitchener
h.kitchener

Buy yourself an antenna and get free tv over the air. Get one that plugs into the wall as they are better. They will say something like "signal booster" or such which means yo...

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Dish Network Customer Care
#1092912
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2+ yrs ago, I called dish, my daughter had direct TV.They put direct down so bad. Now my daughter. Which I said would happen, calls BC mom's in hospital. Trying to "help", yet they " assume ," it's me. Suddenly bill goes up to 300.00, on move you for free TV, no one's...
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1.0
Product
Dish Network Customer Care
#1085078
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Dish Network - Bad customer service

#1083643
2.4
Details
8/4/2017 Tried to make a payment, rep lady refused to help me till i gave her a credit card to purchase her $99 offer! I said NO many times finally hung up tried to call back but they kept hanging up on me!!
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Dish Network Customer Care Review

#1031448
1.0
Details
This company is very dishonest they do not honor anything on their flyers and do not inform you of what you're going to need to record a program very dissatisfied would like to quit dish but just signed a two-year contract I'm sick
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Dish Network Customer Care Review

#1011897
1.0
Details
What a rip off..called to cancel service for 1 month..now they say they never recieved the call...i pay my bill thru frontier..canceled internet and dish for 1 month..dish never suspended service...these guys are probably wotking for the kremlin..
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Dish Network Customer Care Review

#983572
1.0
Details
Was with dish for about 8 years and now out of know were they are disconnecting me as of January 6 2017,cant get anybody else
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Advertised vs Delivered
Billing Practices
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Customer service
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Exchange, Refund and Cancellation Policy
Price Affordability
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I was given an appointment to fix Dish reception in my home.I was set up for Thursday, July 6 between 12 -2 At 2:00 this was changed to 7 - 8 p.m. At 6:30 we were called by Chris Angel to say that he was caught in Weaverville on a big job and could he come tomorrow on...
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2.1
Product
Dish Network Customer Care
I didn't like
  • Incompendence
  • Customer service
  • Missed service appointments
#1071048
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They started charging me on the date their agent completed the paperwork, not the installation, which resulted in an overcharge of 3 days.Would everyone who reads this check their bill. If they did this to me, they are probably doing it to everyone. Charging for...
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Anonymous
Chad

The contracts were 1st year discounted, second year full price.

Product
Dish Network Customer Care
#1049364
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I called DISH to have Frontier fiber optic installed, and they strong armed me to set up auto pay.I absolutely declined and they finally sent me "downstairs" to set up a tv installation. The person "Alex" I spoke to told me that my ONE tv installation was not gong to...
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Anonymous
Anonymous

Why the complaint then?Consider yourself lucky for not getting ripped off.

Product
Dish Network Customer Care
#1036485
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I have a complaint with dish net work I've been with them for 10 years.I called tonight because we could find a channel that we were watching the other day. The gentleman said that it was not part of the package anymore. I informed him that we just watched the channel...
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Anonymous
Anonymous

That's B.S. there's no such thing as a limit on when you can call. Sometimes you get a horrible person when you call who will lie like that just to get you to not call back.

1.0
Product
Dish Network Customer Care
#1032804
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When I ended my service contract Dish sent me a box to return the equipment.The box was missing the return label and instead of just sending me a new label, they sent me another box. I was leaving on a trip the day the new box arrived and called and told customer rep...
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1.6
Product
Dish Network Customer Care
I didn't like
  • Customer service
#1026853
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Watch out for so called promotional weekend of HBO/Showtime and something called movie pack?Dish just assumed we wanted this because we used it the weekend it was on promotion. They are now charging us for the entire month it was on promotion when we didn't even use it...
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Product
Dish Network Customer Care
#1009884
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Dish network put me in collections even though i paid them. The company did not receive the check for my final bill and did not try and contact me stating that they did not get paid. the only letter I received from them was telling me that my account was past due in...
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2.2
Product
Dish Network Customer Care
I liked
  • Channel lineup
I didn't like
  • Way they treat customers on phone calls
#1000340
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