Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Hey, three places in reading above where I've used wrong word but anyone in tech trying knows what I meant. That is, I didn't call century link, they are fine with Apple router and cloud once it read Apple.

It's dish that can't make connection with the older Apple TV. So that's the other misstype of wrong word chosen, I'm not trying to make an Apple router work that doesn't work, it's fine, I'm trying to get the dish network to stream using old Apple TV that appears to suddenly be dormant ( not reading time capsule and router signals) to achieve setup. So my point is, if Apple network is being read but their devices can't switch from secured network to cable without customer spending 9 hours and $200 on new Apple TV and wArranty then it's unlikely to 'stick' after I do fix this now 'dead' Apple TV. their techs couldn't help you to ever know what was able to be done by customer or what they were executing because they don't even understand their remotes or any wAys tech in home or remotely might set up equipment.

There are multiple side buttons in 52.0 remote that the more knowledgeable techs utilized to troubleshoot which escalated it to apple tech support but this was definitely a step down in techs technical

Ability to resolve issue by actually doing something, at the end of the day the response was like cable company level one tech 99% of the time, not our problem. Cloud office, good security, dish in my neighborhood and zip code in Tucson.... Incompatible this far, at least if time, money, efficiency and work matters.

If you only want satellite tv, I'm sure it's fine. Picture not great unless I do stream with Apple on second tv, but so far they haven't proposed second receiver as a solution and if 3 days and 12 hours doesn't get them to suggest this or make it work with Apple, I just think they dont want this customer.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). pega8213 is overall dissatisfied with Dish Network. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Dish Network.

Check out the best and the worst companies in Telecommunications category for more informed decision or compare Dish Network to other companies on our site.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
You May Also Like