First I call customer service because they have been billing me $44. some odd dollars for the past 2 months. When I call they say thats what I signed for and dont offer an explaination or compensation after the person who signed me up said that I will get the same price for 2 years. So of coarse I ask for a supervisor. This supervisor just talks and talks about this is what I signed up for and so on so forth, without even me explain my situtation. Everytime I try to ask a question he cuts me off, so I get pissed and say, "HEY!! Can you be quiest and let me talk, you as Customer Service need to listen to your customer..." he cuts me off of coarse and bluntly tell me, "NO I DONT!!" I wasnt so mad until I spoke to this jack ***. Now I am asking for compensation due to me just simply asking for a explanation and this guy was such a *** to me that I had a nervous breakdown. So what do I do next? After asking for his name and openrator ID, (Paul - T06...something)I send a Nice email to CEO@dishnetwork.com and they have not answered any of my emails. So now I got with the BBB and am still looking into filing a HUGE complaint with the FTC.
This got out of hand when I just wanted a simple explaination.