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Was not satisfied with the service been trying to solve this issue since the end of February!!! They sold me 2 sets of headphones for my children that were to be a Christmas gift...

i was assured that they had a full year warranty... both sets were broken by the end of February... Tried to turn in all my equipment but never received any boxes... After a month went by i called to see about the boxes and the not so nice lady said they were sent already...

BS!! i received them the very next day... Then after i couldn't get any credits for the damaged earphones or the poor service...They pinged a credit card for 440$ in which i didn't give them permission to do so...Sad thing is i had just spoken with RPM a collection agency and sent a check in the mail... This is a load of ***...

i called dish 5 times this morning and cant get anyone to let me speak to a manager or anyone that is in charge... In fact... I was hung up on 3 times...

Buyers Beware!!!! Biggest scam ever!!!!!!

Reason of review: All of the above.

Monetary Loss: $440.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Apr 16, 2015.
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SatelliteFan
Mesa, Arizona, United States #972916

If you cancelled your Dish account, and you owed an ETF(whether you beleive you are correct or not) you did give them permission to charge your qualifying card for any termination fees and unreturned equipment fees. That $1 hold when you first signed up(and for those that just upgraded) was to store that card in the system(hence hold similar to what gas pumps do), and if you violate the contract, it is then charged.

You providing a qualifying card is your permission. Permission for this cannot be rescinded, and if the card cannot be charged for whatever reason, the balance is forwarded to a collection agency to have collections begin on Dish behalf. This will negatively affect your credit, which in turn affects your ability to purchase a home, car, apartment, credit cards, etc. It also affects your service ability with other providers that run a credit check(such as most mobile carries and other MVPD such as DirecTV.).

If I were you, I would strongly recommend going back and reading your commitment and Residential Service Agreement. The most up to date versions are online at MyDish.com/Legal Your commitment changes when theirs does, and continuing service with no acknowledgement after 30 days, is considered acceptance of the change.

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