I was sitting watching a favorite show when all of a sudden there was nothing on the screen except a sign that said Total Signal Loss. I immediately tried to reset it, but to no avail.
I called customer service and was told that it would be at least a week and a half before they could get a service technician out to try to remedy the problem. I asked why the long delay, and was told that that is the way it is. I have been a customer of these morons for 6 years.
I am moving out of state soon and believe me, I am going back to Direct or any one else. These people have NO customer service.
Product or Service Mentioned: Dish Network Tv Service.
Monetary Loss: $120.