Not resolved
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
1 comment

If I could give zero stars I would. DO NOT GET DISH!!! I signed a 2 year contract with them and called today which is now 2 years later to see what the final day was. They told me I had another 2 years left.

I called them a year ago because my equipment wasn't working for the tv and the sales rep said I would get a better deal if I went ahead and got the hopper and would also receive a 15$ a month discount. So I had the cable guy install the new equipment. He had me sign a paper that he said was for the equipment. In the fine print I had just signed another 2 year contract with them that I had no idea I was signing!

I asked for that contract and they said I had to wait over a week to receive it. They said they had a recording of me saying I was fine with another 2 year contract as well, but they magically could not play the recording or send me the transcript.

I now have to pay a 400$ cancellation fee for not keeping the "new" contract that I was completely unaware of.

When you call to resolve issues with them you will get "I'm sorry " and "I understand." They do not care!!!

Also, every month my bill was different and channels that I originally signed up for would be gone because they were in disputes with other companies carrying those channels. They broke their contract by taking away channels that I payed for.

This company will steal your money!!! Do not use them!!!

Product or Service Mentioned: Dish Network Receiver.

Reason of review: Pricing issue.

Company wrote 0 public responses to the review from Apr 30, 2016.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1152668

Not a single contract guarantees channels, with Dish or any provider... Kind of kills that argument.

You May Also Like