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3.5
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
1 comment

I canceled my service with dish network in 2014 and I canceled authorized redraw from my account also. I had paid an extra month payment at this time , which I never got credit for.

They sent a box for me to return their equipment, they had an obsolete list in the box. I thought that this equipment was on the list so I did not return the equipment. Just found out this week that they wanted them back.

Reinforced no authorization to remove money from my account via e-mail. yes they did it anyway leaving me $1.67 in my account.Equipment is in the mail.

This reviewer shared experience about problems with payment and wants this business to issue a full refund as the author lost $455. The author is overall dissatisfied with Dish Network. The most disappointing about dish network account from Dish Network was repeat shows, not enough variety and too many infomation commercials , but reviewer liked quick installation. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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Anonymous
Mesa, Arizona, United States #951949

Autopay and autodraft are two seperate things. When you leased the equipment, you used a qualifying CC giving them permission to withdraw funds from that account for any unreturned equipment fees and early termination fees.

You had to sign an agreement agreeing to this in order to become a customer, or receive upgraded equipment. You did authorize this, whether you agree with it or not.

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