Dish network is trying to collect $250 for a receiver that they advised me in a letter that was obsolete. As instructed, I dropped it off at recycling and sent back my other receiver after cancelling my service.
I have made many attempts to resolve this issue and now Dish is not calling me back as they stated they would do; however they are still trying to collect the $250. I looked online and the receiver sells on many websites for around $100-$130 brand new. Mine was over 2 years old! Their emails and instructions for returning equipment are purposely confusing and misleading.
I am a competent person, my only error was not making a copy of the instructions that they sent with my return shipping box. Ugh!
Product or Service Mentioned: Dish Network Receiver.
Monetary Loss: $250.