I signed with dishnetwork a 2 year contract for the 24.99 package.
Recently the price increased to 29.99.
I called the Dish CS for a clarification. They simply said it is legal for them to raise the price and still the customer is bound to the contract.
The call was handled by a 2nd accounts department (a very rude CS). She said Dish is not bound to inform customers about the price increase. This is total BS. I read the contract and it says Dish needs to inform customers of the price raise.
Also, as part of their 30 years celebration they opened up Starz for 12 months. The rude CS just told me I can opt out of it to get a 5$ discount.
Get real Dish... You can as well beg to the customers to get money instead of playing cheap tactics like this.
Apparently while I was talking the 2nd level CS just used to open up the volume and kept saying she could not hear me.
This is a company which is run by thieves and the most dishonest set of people.
I hate Dish network and never ever in my life would I recommend them.
Already I passed my comments to a couple of my friends relocating to my place and they were taken aback by the rude CS incident I narrated them.
Dish network rename yourself to FISHY NETWORK.
Product or Service Mentioned: Dish Network Account.
Monetary Loss: $100.