Dish network ripped me off. They offered to upgrade my box for DVR (which can record, pause and play back programs).
I asked them what it would cost me, they said about $5.00 a month more than I was paying. I asked if there were ANY other charges, they said NO. No other charges not even to ship the box back or get the new DVR.
After I returned my box they refused to ship me the DVR unless I paid $99.00 for installation.
I did not need installation, all the wiring was already done & we had previously hooked up the boxes ourselves many times. Dish refused to ship my old box back unless I paid them the $99.00.
I told Dish that I had asked about additional charges and was told there would be NONE other than the monthly $5.00 fee. Dish said well there are no additional charges, that they did not consider the $99.00 installation an additional charge......BOLOGNA!!!!
This is a SCAM! I no longer do business with them, they lie, mislead and and supervisors refuse to take responsibility for the lies the employees tell.
Product or Service Mentioned: Dish Network Installation.