I cut my service off 9/24/2014 the day I bundled with North Alabama Electric Co-op in Stevenson Al. I called and told them to discontinue my service because their boxes were taken off my Tv's and I no longer had a need for their services.
I was told boxes would be sent to ship my boxes back to them. I waited on boxes and didn't rec'v boxes but I rec'vd a bill for Oct 2014 services. I ignored Bill thinking it crossed in the mail then I got a bill for Nov 2014 I wrote them a letter informing them that on the 24 th day of the 9th month of this year I contacted them and discontinued service. They tell you that your call is being recorded when you get on the line so I feel they should use their own file to see I did call the request in on 0/24/2014 and not try to bleed me out of 2 more months service that I clearly did not use.
Is this the way to treat a consumer that was with you from 2004 to 2014? I simply feel it would be very unfair to charge this to me. I will take it all the way to the surprem court if need be. I pay my bills if I create and owe them.
I will gladly pay up to the 24th day of September 2014 but not 1 day past that date.
I did not use your services. 256-776-9749 thank you Ronds Myers 399 County Road 503 Paint Rock Al 35764
Reason of review: Problems with payment.