We signed up for Dish Network in July.They convienced us on the phone that the Basic 120 package would carry our favorite Channels.
They were AMC and Hallmark. We had the Channels till December. Then when we called them they said it was a mistake. Without a signed Contract with Channels on it , your screwed!!!
They are trying to make us take a new package in order to get these channels. We are retired and can't afford it. We then signed for a discount package they had running at the time, $29.99. We were told that if we go on vacation it would be only $5.00 a month, then we would go back to service as is....
Well, when we called to say we would be on vacation they said fine, but we would loose the discount package when we got back... and would have to pay $44.99...The regular price for this service.. This really SUCKS!!!! They said they didn't know who we talked to, but that this was not true..
You will need to record the conversations with them...Very unprofessional Comany!!!!!