South Venice,Florida
Not resolved
Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

We had this awful company for 2 years. On auto pay and never missed a payment.

In December our box started acting up and losing signal with no storms in the area. We called to have a tech come out to realign the dish and check the box. They never showed. We called and had Directv put in for $80 less a month and cancelled Dish.

We mentioned the tech not showing. They said they didn't feel we needed a service call because we didn't complain when it started happening.

On top of that we had to pay to return the boxes. I will never recommend this company.

Product or Service Mentioned: Dish Network Technical Support.

Reason of review: Poor customer service.

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