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For a least the last six months I have had trouble with channels disappearing from my Dish Network which I have through Hotwire. I have addressed this problem so many times and it still happens.

I have asked to talk to a supervisor for the last 3 days, but the tech tells me they're always on another line. So far they have not called me back and I am still missing 4 channels. I need to talk to someone who can get this problem resolved.

I am calling Billing Dept to tell them I am not paying my last bill until it is resolved. I am at my "wits end" and would hope I get a satisfactory response.

Reason of review: Poor customer service.

Monetary Loss: $65.

Preferred solution: Deliver product or service ordered.

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Mesa, Arizona, United States #1008560

Have you gone to the website to make sure the channels are within your programming package? Dish offers many free previews and a lot of the time, customers confuse those as channels they are subscribed to.

Also, depending on equipment, could also be the reason.

Lastly, if it is a Channel such as MAVTV or Ovation, that is not carried on Dish anymore... There is nothing that can be done.

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