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FEBRUARY 2, 2015,

CANCELLED SERVICES AND REQUESTED BOXES TO RETURN EQUIPMENT.

AFTER BOTH REQUEST THEY WENT INTO MY ACCOUNT AND TOOK MONEY THEY WHERE NOT AUTHORIZED TO TAKE (THEFT) AND CONTINUED WITH SEVERAL MORE ATTEMPTS AFTERWARDS, YET TODAY MARCH 25, 2015 ATTEMPTS CONTINUE OF THEM TRYING TO TAKE MONEY FROM MY ACCOUNT(STEALING) AFTER SEVERAL CALLS ADDRESSING ISSUE. REPRESENTATIVES WHERE AND ARE VERY RUDE, NASTY AND DISCOURTEOUS.

The LIES,

*1ST FOLLOW UP: "WE SENT THE BOXES FOR EQUIPMENT RETURN" AND SUBMITTED A REQUEST TO RETURN FUNDS TO YOUR ACCOUNT" STILL WAITING.

*2ND FOLLOW UP: ASURED ME THAT IT IS TAKEN CARE OF, STILL WAITING.

*3RD FOLLOW UP: SAME SCRIPT, WITH YET ANOTHER ATTEMPT TO STEAL MONEY FROM MY ACCOUNT AS RECENT AS MARCH 18th 2015.

FED UP AND SEEKING LEGAL ACTIONS!

PLEASE, PLEASE, BE AWARE THEY ARE THIEVES!!

Product or Service Mentioned: Dish Network Account.

Reason of review: Unauthorized Transactions, excepted cancellation request then did not honor, boxes for equipment return still not received,etc.....

Monetary Loss: $189.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service, Service, Breech of contract, Unauthorized transactions.

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Anonymous
Mesa, Arizona, United States #963752

Unfortunately, the contract you signed states that you are solely responsible for the return of the equipment. The box and label from Dish are a courtesy.

You can use your own method of shipment as well, and can google the return address, I'll even give you a hint. It's on Joe Battle Blvd in El Paso, Tx. As far as the transaction, it was authorized, by the same contract you signed. You gave approval for the qualifying card on the account to be charged any equipment or cancellation fees.

That credit card hold performed when first signing up, or upgrading, they are putting a loophole into your account, should you owe them money. This is actually a common practice.

And perfectly legal.

Anonymous
to Satellite Fan Coatesville, Pennsylvania, United States #997367

Again, a bunch of bull. The boxes were not sent when requested, arrived a month later without any address to return equipment to.

Labels arrived much later than boxes.

There has been no follow to our knowledge yet still attempting to take money from account.

Liers, Thieves

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