FEBRUARY 2, 2015,
CANCELLED SERVICES AND REQUESTED BOXES TO RETURN EQUIPMENT.
AFTER BOTH REQUEST THEY WENT INTO MY ACCOUNT AND TOOK MONEY THEY WHERE NOT AUTHORIZED TO TAKE (THEFT) AND CONTINUED WITH SEVERAL MORE ATTEMPTS AFTERWARDS, YET TODAY MARCH 25, 2015 ATTEMPTS CONTINUE OF THEM TRYING TO TAKE MONEY FROM MY ACCOUNT(STEALING) AFTER SEVERAL CALLS ADDRESSING ISSUE. REPRESENTATIVES WHERE AND ARE VERY RUDE, NASTY AND DISCOURTEOUS.
*1ST FOLLOW UP: "WE SENT THE BOXES FOR EQUIPMENT RETURN" AND SUBMITTED A REQUEST TO RETURN FUNDS TO YOUR ACCOUNT" STILL WAITING.
*2ND FOLLOW UP: ASURED ME THAT IT IS TAKEN CARE OF, STILL WAITING.
*3RD FOLLOW UP: SAME SCRIPT, WITH YET ANOTHER ATTEMPT TO STEAL MONEY FROM MY ACCOUNT AS RECENT AS MARCH 18th 2015.
FED UP AND SEEKING LEGAL ACTIONS!
PLEASE, PLEASE, BE AWARE THEY ARE THIEVES!!
Product or Service Mentioned: Dish Network Account.
Reason of review: Unauthorized Transactions, excepted cancellation request then did not honor, boxes for equipment return still not received,etc.....
Monetary Loss: $189.
Preferred solution: Let the company propose a solution.
I didn't like: Customer service, Service, Breech of contract, Unauthorized transactions.