I recently moved to an apartment building where DISH cannot be installed because of the location of the balcony, etc., so this is not anything I can control. However, they have charged me the contract cancellation fee anyway.
Also, a couple years ago, I purchased my own receivers from DISH at $100 each in order to avoid contracts and equipment rental fees. However, they are now stating that you will still be on a contract and you don't quality for programming special deals. This sounds like their way of forcing you to rent their equipment. So, it's a bad deal for customers any way they look at it.
This all sounds to me like DISH wants FREE money no matter what, and no matter what you can't win; they are always right. This kind of business dealing is not necessary. You get and keep more customers with honesty and some fairness. They should treat customers as they would want to be treated because everyone is a customer somewhere.
One last thing, every DISH employee has a different opinion about things. I wouldn't trust anything they say over the phone. So, the customer is always a liar in their eyes. What a horrible way to do business. Shame on DISH. I hope someone learns from my mistake and doesn't get involved with DISH unless they own their own home and don't plan on moving at least for until the contract runs out.
I don't know how crooks such as DISH are allowed to treat the customer/consumer this way. It ought to be against the law to rip people off.
Product or Service Mentioned: Dish Network Deal.