Dish Network WILL NOT CANCEL MY SERVICE AFTER 3 WEEKS AND RELOCATING TO ANOTHER COUNTRY, STILL HAVE TO PAY CANCELLATION FEE!
I had Dish Network installed 3 weeks ago. Firstly I have to cancel the service due to myself being relocated to South Africa. *** idiots I spoke with could hardly speak English, and after trying to tell the same person its a different country I am moving to, he still proceed to ask me to transfer the service to where I am moving too :))) After asking to speak to a supervisor and holding for 20 minutes, he informed me that I need to transfer the service to a family member or have the new tenants take over the contract. Well being from South Africa and not knowing if I will be residing there for a while or return to the USA, the so called Supervisor was no help to me and told me that I have committed to a contract and will be liable for the +/- $400 charge for cancelling the service. Yea after 3 weeks having the service??? He was nice enough to inform me that he will put the account on Hold for however many years till I return, so tell me what happens with the equipment in 4 years, gets stolen damaged........... still have to pay the $400.
Firstly the sales person was very friendly and PUSHING me to have the service installed the next day.
Had to pay an upfront fee of more than $100
We have 2 humongous dishes in the front of the house, due to them not being able to get a signal, yea 2! Why not use the present Dish that was already here?
The internet signal sucks!!!
The service agent that installed the equipment left a cable running about 20 yards across my driveway, I was told he was coming the next day to bury it, NOT.
The cables hanging from the side of the house is completely exposed and looks terrible.
NEVER EVER HAVE DISH NETWORK AS YOUR PROVIDER!
Product or Service Mentioned: Dish Network Installation.