Dish Network may be the leader in providing Satellite television...but they provide little else to their customers.
1) Their service representative's have literally no knowledge of satellite service or how to assist customers.
2) Don't bother asking for a Supervisor, as this is just another waste of time. They could careless about their customers or the poor service being provided.
3) It seems that the Installers they contract for installation make a better cut if they can delay installation...hence...the cost of the service continues with no service being provided.
Seek out other options for Satellite service.
Review about: Dish Network Installation.