Today I fired Dish Network. I received a bill with Pay Per View charges on it that were not ordered.
I blocked Pay per View on the receiver and had a passcode required via phone to Dish Network. My wife and I were the only ones to have this number. Upon receiving this bill I called to dispute it. I received nothing but attitude all the way up the chain of command.
I told them to disconnect the service and remove the equipment. I was told that they would not send someone to remove the equipment and that I would have to carry it into town and drop it off with Fed Ex. Dish Network was not willing to eat $23.00 to save a customer of 4 years.
I never paid my bill late and never gripped about anything else. I will never use Dish Network ever again.
Product or Service Mentioned: Dish Network Receiver.