Dish Networks New Scam on Returning Equiptment
Dish Network has a new Scam on returning Equipment.I had 2 dvr's and one plain box and wanted to return them early so I paid the disconnect fee and they sent me 2 boxes with serial numbers already on them for the 2 dvr's with a note that stated if you had additional boxes they were obsolete and you should throw them away.
Two months later I received a bill for 200.00 for the junk box that they told me to dispose of, lucky I did not throw it away. And when I told them I still had it they were dumbfounded "YOU STILL HAVE IT" let me get my supervisor I don't know what to do. After arguing and telling them I kept the sheet they sent me they sent me another box and I returned it.
Of course I had to pay the shipping on all 3 boxes which is over 60.00.To top it all off I was also told I would only owe them 30.00 for the disconnection fee because I had just paid my ridiculous 110.00 bill but when the bill arrived it was around 100.00 and I of course argued but was given a whole line of excuses.