Not resolved

Yesterday day I was watching my DVR taped show with my three kids. This show is rated PG on HBO the parent control option came on.

I was wondering why because this show is PG. Without adding my number the picture change and the ending of a *** came up. The last minute of the *** with my kids watching. I was very upset called customer service and was told it was my fault.

When I set my DVR it is my responsibility to look up that movie and check out what is before it I was told by the representative. I was let down with dish cause 1 the parent controls did not work and 2 now I can not trust the system.

I am very upset and was told there is nothing dish can do and this is my fault by the supervisor. The system failed!

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Conroe, Texas, United States #815800


Please email me your account number at so I can help you with this. I found this interesting and would like to discuss it further with you. Thanks!


Your fault entirely!



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