Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Dish network put me in collections even though i paid them. The company did not receive the check for my final bill and did not try and contact me stating that they did not get paid.

the only letter I received from them was telling me that my account was past due in the amount of $1399 for last bill and non returned equipment. I called immediately to dispute and the tech stated that they had found the equipment but that they already put me in collections for the remainder of my balance of $130. I paid right then and there and now the collections agency is showing on my report as a charge off! I called Dish and they would not help!

they were non accommodating stating that there was nothing they would do since they believe that I did not send my final payment.

I have the carbon copy of the check from a few months back, but they said they would not use that! I need them to fix my credit.

Product or Service Mentioned: Dish Network Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $130.

Preferred solution: Remove the collections agency off of my credit report..

I liked: Channel lineup.

I didn't like: Way they treat customers on phone calls.

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