Blue Ridge, Georgia
0 comments
100% full Not resolved

I received a letter from Dish for $39.99 a month plus 1 free flex pack (additional channels) and a $200 pre-pd card for new and former customers.After setting everything up they said I didn't qualify for the $200 pre-pd card because its a retailer promotion.

I said well I called the number on the paper so how can I not qualify? Then he said "it was because I was an existing customer." I said no I'm not I had Dish a few yrs ago and switched to cable. You sent me this promotion to come back!" and he said "well you said I could reactivate your old account and that makes you an "existing" customer." Then I said "you didn't say that would disqualify me from the $200!" I thought I was saving him time by saying yes....so after more arguing I canceled everything and told him he should be ashamed! His name is Alex (ID JXD) and his manger is Edward.

Alex said he couldn't tell me their last names for security reasons...(yeah right!) Long story short this was an intentional scam hoping after 30+ mins of activation I'd just say ok hook me up...I'm sure many people do!!

This is blatant False Adverting...Deceptive Dishonest Dish!!Don't call 1-855-536-3431

Review about: Dish Network Tv Service.

I didn't like: Fraudulent billing.

Review #899601 is a subjective opinion of a user.

1.0
Price Affordability
Style and Design
Advertised vs Delivered
Coverage Area
Customer service
Value for money
Warranty
Billing Practices
Website
Reliability
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
PRODUCT OR SERVICE
Dish Network Deal
Reason of Review / Monetary Loss Dish's false advertising / $48
Preferred solution give me the entire promotion you sent me in the letter attached

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