Text from support chat....
Wilfredo (ID: Z4O): What else can I help you with today?
George XXXXXXX: You have yet to provide any help. Thank you.
Wilfredo (ID: Z4O): You’re very much welcome George.
Wilfredo (ID: Z4O): Thank you for allowing me to help you with your today's concern.
Wilfredo (ID: Z4O): Thank you for using DISH Chat and allowing me to help. Have a great rest of your day!
Wilfredo (ID: Z4O) has disconnected.
House was destroyed in fire yet we continue to be billed. Support rep discontinued communication without addressing concern, the fact he had provided no help or or why we would continue to be billed through July for a fire that occurred June 9th.
Reason of review: Poor customer service.
Monetary Loss: $87.
I didn't like: Support chat help never provided support disconnected.