Not resolved
1 comment

I was ready to leave ATT after 2 yrs and one of their reps sold me 1 more by getting my bill back under 100.00 except he didnt include the equipment...So after that i decide to try dish.

I go to a website that advertises go dish bundle and save. I talk to this guy and tell him i want the 120 plan wbasic internet. He says"WE CAN DO THAT FOR YOU" watch out for that. They immeadiatly start trying to install.

And he never sends me any info on what im getting. After a month my ATT contract is up and the appointment i keep pushing back comes and a guy with both his install co. Logo and dish networks is on his shirt but i understand hes independant. As he finishes he has me sign his phone w my index finger and says its my 2 yr agreement.

He starts explaining the remote and i ask what about the internet? He says oh we only do tv someone else will do that. I first think i signed a service agreement because i still had no kind of corrisponancd as to WHAT I WAS GETTING. When i called i asked for internet they transfered me to a cox rep who was more than happy to sell me internet as a stand alone for 59.00 mo.

What happened to my bundle? He said l can help w that hang on and he put me on hold. I said i want it out. Im not gonna start a business relationship like this.

Ill pay for the uninstall come get it. It has been less than an hour get it out... now 4 days later they told me they had to reveiw my calls to see if I was mis informed or i would automatically be charged the 480 early term fee. I said as of now i havent used your service.

I dont want it your not providing me w what i wanted. Tomorrow regardless it comes out. I can see companies trying to avoid losses of installs etc.

But to go to that extreme to trap a customer?I got news id chew my arm off first.

Review about: Dish Network Bundle.

Reason of review: Not as described.

Had an Experience with Dish Network?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1362974

Take this as a lesson learned from a former tech the customer service representative are liars and will say anything to get a sale. Had one poor customer told over the phone that we had new dishes that could go through trees.

You May Also Like

Dish Network - ROUTER HACKER Dish Network "I've known for quite sometime that there was a hacker on my internet service and using up my bandwidth. I've called Dish.network a couple times only to get "there's nothing..." Read more Dish Network - Unbelievable language by customer service Dish Network "I was interested in the 2 year Dish Network contract. Unfortunately, I have had a negative experience in regards to identity theft therefore I don’t release my SS#. Instead..." Read more Dish Network - DISH - THE STONE COMPANY - SATELLITE AT IT'S WORST Dish Network "I just signed up for a DISH package in the last couple of weeks because it included OWN. Today OWN was removed from my package without notification. I was told..." Read more Dish Network - Stolen property Dish Network "I had a new dish system put in and their technician stole my 400$ wedding set out of my room that was in my jewelry box my husband bought me..." Read more Hughes Federal Credit Union Ripped Me Off! Hughes Federal Credit Union "Account had $50 taken out for "INACTIVE DORMANT FEE" Without my knowledge or consent. I have been with this bank for over 10yr & never had this happen Account had..." Read more Clay Cooley - Crooks Clay Cooley "I bought a car with them and they knew of my credit situation. I had a bankruptcy and they had the paperwork. They got me approved anyway, I signed for..." Read more Resella Pharmaceuticals - Fake company , please local police should arrest them Resella Pharmaceuticals "in july i bought 5x Calcium Hydroxyapatite Microsphere Gel with order number #2635 with track number UA377288431US and UA377288431US using usps, however my package never come until now, i try..." Read more 24 Hour Wristbands - Lanyards are USELESS 24 Hour Wristbands "I ordered 500 lanyards for one of my good customers from them, and they SUCK! Within days of using them the logos rub off the fabric. Their response is "these..." Read more