The rep sold my spouse a new sound bar when he came to set up a smart tv. The soundbar was defective.
Dish requires me to send it back at my expense because it isn't a dish product. So I am out 50.00 for shipping providing they credit my credit card which they required.
After the rep left I had to figure out how to reprogram the remote as it switched to the smart remote so the dish remote wouldn't work. WOW our country is a terrible place to do anything with now.
Reason of review: sold defective merchandise which is not covered by their lousy co..
Monetary Loss: $50.
Preferred solution: Full refund.