Not resolved

The rep sold my spouse a new sound bar when he came to set up a smart tv. The soundbar was defective.

Dish requires me to send it back at my expense because it isn't a dish product. So I am out 50.00 for shipping providing they credit my credit card which they required.

After the rep left I had to figure out how to reprogram the remote as it switched to the smart remote so the dish remote wouldn't work. WOW our country is a terrible place to do anything with now.

Reason of review: sold defective merchandise which is not covered by their lousy co..

Monetary Loss: $50.

Preferred solution: Full refund.

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