I contacted Dish Network online rather than over the phone so I would have a written record, indisputable, of the entire transaction. I was looking for a way to watch our in-region and out-of-region teams - the washington capitals, boston bruins and boston red sox; without paying through the nose for cable and their extra packages. The rep I spoke with on-line sold me America's Top 120 Plus and assured me I would have both CSN Mid-Atlantic (for the Caps games), and NESN (for the Boston games). I have this in writing in no uncertain language.
When the techs showed up for the Install, they were a bit perplexed, saying that we couldn't get NESN, but they would try to help out. They called customer service on my behalf, with me right there, and got some girl on the phone that expected me to be happy with MASN and Orioles games. Really? Does she know what baseball is??? We finally got through to a guy (btw - I'm a woman, and I KNOW my sports), and he said we could have the Multi-Sport Package ($5.99/mo) free for six months, and that would get us NESN, and we would still have CSN-MidAtlantic. I settled for it. I shouldn't have...
The Multi-Sport Package has about 15 or so regional Fox Sports networks, NESN, and one additional CSN network. Every single game is blacked out. I'm not exaggerating. With literally one exception, we have yet to watch any out of network game. We've watched a Dallas FSN pre-game broadcast, that ended with an announcement from the anchors asking local viewers to lobby Dish Network because they were about to blackout the game to their local viewers.
Tonight the Caps play the Bruins, and we don't get it (we'd have to get the second most expensive package to get Versus - really, Dish???), and I'm fully expecting to have the Sox-Yanks game blacked out.
Dish charges $17.50/unused contract month to cancel. For us that's $385.
They give us a package for sports, and then blackout every game. This is called robbery.
If you are a lawyer, and interested in a class-action suit, I'm your woman.
If you know how to repoint a satellite or some other way to get our games, leave me a comment. I want to fight back. While this isn't life and death, I won't take it lying down.