The customer service and technical support is awful. Takes at least fifty to complete a call.
They have deceptive business practices. Signed a two year contact no dollar amount on contract bill was diffrent from quote. Service constanly blacks was told it was cloud coverage, on a sunny day. By the way we live in Florida during hurricane season had we been told you wont get coverage at all during cloud coverage we wouldn't have purchased.
A repair tech came out so which help with the cloud coverage. However the random shutting down of one receiver still not resolved. Takes ten minutes to get technical support a joke another fifteen minutes to read note to tell you to turn the receiver off and turn on or software updating idiots. They refused to send a technician out.
We will file a complaint with the city and cancel. MS
Product or Service Mentioned: Dish Network Technical Support.