Signed up with dish for 2 year price lock that also included free Netflix for 1 year and a $200 pre-paid card by mentioning a promo code. All this was outlined on a flyer I received from dish.
Their rep said I would receive the pre-paid card 6-8 weeks following installation. Nothing received. According to the flyer and their rep existing Netflix customers would receive a $119.88 credit against their normal bill. The rep said that I would receive a code in the mail that would allow me to get the Netflix credit.
Again nothing received. I have contacted Netflix via email and their service rep says they have no record of the offer code for the $200 prepaid card, even after I pasted a copy of their flyer into the email. The rep also claims that they do not give Netflix credits for existing customers, even after I pasted the language from their flyer that says that they will.
I have corresponded twice and asked for a manager review of my situation, which seems to have been ignored.
This reviewer shared experience about not as described and wants this business to have the product delivered as the author lost $320. steved is overall dissatisfied with Dish Network. The most disappointing about dish network tv package at Dish Network was failure to honor promotions Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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