Not resolved
Diversity of Products or Services
Product or Service Quality

The hopper is advertised to record 7 shows at one time. What they don't tell you is 4 lines are dedicated to the 4 major networks to record from 7-11 pm continuously, if option is selected.

This leaves only 3 SHARED lines to watch OR record other programming from ALL of your TVs connected with the hopper and joeys. So if you have more than 3 TVs playing, someone has to watch the same channel as another TV. And if you try to record a program and watch 3 TVs, someone is going to end up having to watch the recorded program. Seems the installer would have told us about this 'connection' since I asked many questions about the recording options (which is how I found out about the major network dedicated record lines).

I hear Direct TV lets you watch AND record 7 or 8 programs at the same time. Sounds like that is more suitable to my family's viewing needs.

Reason of review: Not as described.

I liked: Picture clarity.

I didn't like: Hopper and joey connectivity.

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