Not resolved
Diversity of Products or Services
Product or Service Quality

The hopper is advertised to record 7 shows at one time. What they don't tell you is 4 lines are dedicated to the 4 major networks to record from 7-11 pm continuously, if option is selected.

This leaves only 3 SHARED lines to watch OR record other programming from ALL of your TVs connected with the hopper and joeys. So if you have more than 3 TVs playing, someone has to watch the same channel as another TV. And if you try to record a program and watch 3 TVs, someone is going to end up having to watch the recorded program. Seems the installer would have told us about this 'connection' since I asked many questions about the recording options (which is how I found out about the major network dedicated record lines).

I hear Direct TV lets you watch AND record 7 or 8 programs at the same time. Sounds like that is more suitable to my family's viewing needs.

This person wrote the review because of not as described of dish hopper from Dish Network. Reviewer claimed that he or she wants Dish Network to read this review and look into the issue (if any).

The most disappointing in user's experience was hopper and joey connectivity. Author liked the most picture clarity. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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