Called to get my dish repointed due to trees, I made one simple request: don't put it on the roof because I was scheduled to have my roof redone in a few months, not only did the retards put it on the roof but they ran the wire in my gutters more than 50 feet.
So I called to complain and to get them to do it right, they told me I would have to pay for it. I only wished he could say that to my face.
Dish has no sense of customer service, I will never use them again. Beware of dish network.