Not resolved
1 comment

Upgrading to HD? Make sure you are ready to pay a lot more money!

I paid $25/mo and was fine with my old Zenith TV. Didn't want a lot of channels -but what I had was fine for me. Getting an HD TV finally, I called and questioned EVERY possible expense I might incur. I get the new TV and find out that the "free" HD for life through DSH is only available if I had one or more levels up from the basic package I had.

I would have to upgrade $45 in monthly fees to be able to still have Fox and or both would be dropped just upgrading one level.

I went through all this BEFORE getting the new set. Cancelling and going back to comcast this week.this is known as bait and switch, plain and simple.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

Hello Houndzark, my name is Mike Houston of DISH Network customer service. I am sorry about any confusion you may have experienced about the HD upgrade.

I would like to get more specific information from you. Did you recently have any equipment or program upgrades to HD?

You May Also Like