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I have been a customer of Dish Net work for over 10 years...I had Dish Network install the DVR up grade. I really enjoyed recording my shows i wanted to view later...I like the fact you can pause shows and leave the TV room for a few minutes...My husband likes the fact that he can set the record button to record a show he wants to watch later...However...

my dvr erased all our movies and learning shows that we had saved since last November 2011...These recorded shows were erased on Friday June 12, 2012 @ 9:PM...everything was fine @ 8:AM on June 12, 2012...We will never get those shows back...

Not happy comsumer...

GGGRRR!!! Collesong...

Product or Service Mentioned: Dish Network Tv Service.

Company wrote 0 public responses to the review from Jun 16, 2012.
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We very much appreciate your loyalty over the many years and would be happy to help as I understand how that must have been frustrating to have happen! If you could please email me your account number, it would be my pleasure to look into this further and see what I can do. My email address is michael.lemar@dish.com and I'll enjoy this opportunity to help get this all worked out for you!

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