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Today is 10/19, I cancelled my Dish service 8/22. There's a $30 credit on my account for 2 months. I had no contract obligation to dish, and equipment was received at Dish 9/12. That delay was theirs in sending their return info.

Today, I called dish to ask where my refund was, I was advised, get this...Dish does not send refunds unless a customer requests it! I asked does that mean Dish will keep MY money indefinitely if I do not ask for it? The rep chuckled and said that is exactly what Dish does. I failed to see the humor. I asked if this was legal...no response. I asked how long before my refund...20+ business days, AFTER the "check" clears the bank. I asked what that meant, rep could not explain, nor could he tell me which bank(s) he is referring to.

I asked how much interest I was going to receive, similar to a late fee Dish would charge for having my money for 2 months...he chuckled again. I was not trying to do a comedy routine, I wanted serious answers. I do not see how this can possibly be legal, let alone keep someone else's money that is not really Dish's, and do it in what, good conscience, as this is done for the benefit of our customers.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $30.

Preferred solution: Full refund.

I didn't like: Are keeping my money.

Company wrote 0 public responses to the review from Oct 19, 2016.
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I've received phone calls from Dish about receiving services from them in the past. My telephone number is 772 480 3690. What do I need to do to receive my refund


I told them I wanted my money back and they still came up with some excuse to keep it. They flat out lied to my face and refused to give my money back.I had to do a credit card chargeback on the money they owed me for the unused service. We will see if they give in or fight it.Dish Network is a terrible company!

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