An ex girlfriend utilize my personal information to set up account without my permission. I spent all day on telephone contacting customer service speaking to the supervisors and even contacting corporate office.
Dish Network took no measures to ensure that I was the actual requestor of this account. And no one would agree to disable the account without a lot of rigmarole . It's super easy for someone to fraudulently set up an account but its hard as *** to get Dish Network to cancel the fraudulent account. The customer service regarding this matter was p*** poor.
I beg for someone to play back to tape of the conversation that I had with a supervisor about the name of Terry whose ID number is TS6, or of the discussion that I had with someone in the corporate office by the name of Randy whose ID number is 8LG. U
Product or Service Mentioned: Dish Network Account.