Not resolved
Billing Practices
Customer service
Diversity of Products or Services

We have had Dish for 2 years. The pricing was 49.00 dollars a month

plus 32 dollars for equipment total to a price of 74 dollars a month.

After the twelve months our pricing changed to 74 dollars plus 36 dollars which equals $110.00 plus taxes. We received coupons offering lower prices for our plan.There were offers for customers for 39.00 for 200 channels which we have. After contacting Dish we were told this offer did not apply to us, but they would give us a discount for $20 off our bill which would make it 104 dollars for the month. After arguing with them regarding the special offer that was on line and coupons they sent to us, they did not give us any break.

I reluctantly called Direct TV now owned by ATT and my price is now $70.99 for 12 months and they will work with us to lower the price after 12 moths. So we will see what happens.

Reason of review: Pricing issue.

Monetary Loss: $49.

Preferred solution: Price reduction.

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